Privacy Policy

Introduction

NEXSPHERE (SMC-PRIVATE) LIMITED, operating under the brand name NexSphere ("we," "our," or "us"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile applications and services.

By using our applications, you agree to the collection and use of information in accordance with this policy. This policy complies with Google Play Store and Apple App Store requirements.

Information We Collect

Information You Provide

• Account registration information (name, email address, phone number)
• Profile information you choose to provide
• Content you create, upload, or share within our applications
• Communications with us (support requests, feedback)
• Payment and billing information (processed securely through third-party providers)

Information Collected Automatically

• Device information (device type, operating system, unique device identifiers)
• Log data (access times, pages viewed, app crashes, and system activity)
• Location data (with your consent, where applicable)
• Usage data (features used, interactions within the app)
• Advertising identifiers (such as the Google Advertising ID) and IP address
• Cookies and similar tracking technologies

Information from Third Parties

• Social media platforms (if you choose to connect your accounts)
• Analytics providers
• Advertising partners

How We Use Your Information

We use the collected information for the following purposes:

• Providing, maintaining, and improving our services
• Processing transactions and sending related information
• Sending notifications, updates, and promotional communications
• Responding to your comments, questions, and support requests
• Analyzing usage patterns to enhance user experience
• Detecting, preventing, and addressing technical issues and fraud
• Complying with legal obligations
• Personalizing content and advertisements

App Permissions

Our applications request only the permissions needed for their features, and we ask for each at the point it is used. Depending on the app, these may include:

• Storage / Photos / Media: to save or set wallpapers and media on your device
• Notifications: to send updates and alerts you have opted into
• Network / Internet: to load content and serve advertising
• Location, Camera, or Microphone: only where a specific app feature requires it, used solely for that feature and with your consent

You can review and revoke any permission at any time in your device's system settings.

Data Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: Third-party vendors who perform services on our behalf (hosting, analytics, payment processing)
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Legal Requirements: When required by law, court order, or governmental request
• Protection of Rights: To protect the rights, property, or safety of NexSphere, our users, or others
• With Your Consent: When you have given us explicit permission

We do not sell your personal information for monetary consideration. However, our use of advertising and analytics partners may involve "sharing" personal information for cross-context behavioral advertising as defined under certain laws (see "California Privacy Rights" below).

Third-Party Services and SDKs We Use

Our applications integrate the following third-party services, each of which may collect and process data under its own privacy policy:

• Google AdMob (Google Mobile Ads SDK): serves in-app advertisements and may collect and share device and advertising identifiers, app activity, diagnostics, and approximate location (derived from your IP address) to deliver and measure ads, perform analytics, and prevent fraud and abuse
• Google Analytics for Firebase: measures app usage and engagement to help us improve our services
• Firebase Crashlytics: collects crash logs and diagnostic data to identify and fix stability issues
• Google Play Services and Google Play Billing: provides core platform functionality, sign-in (where applicable), and processes in-app purchases and subscriptions

These services are provided by Google LLC and are governed by the Google Privacy Policy. For information on how Google uses data from apps that use its services, see How Google uses information from sites or apps that use our services.

Advertising and Your Consent

Our applications display advertising provided through Google AdMob, which may include personalized (interest-based) advertising. To support this, we and our advertising partners may access your device's advertising identifier.

If you are located in the European Economic Area, the United Kingdom, or Switzerland, we use a Google-certified Consent Management Platform (the Google User Messaging Platform) to request your consent before serving personalized ads or accessing your advertising identifier. You may change or withdraw your consent at any time through the privacy settings within the app. Where you decline consent, you will continue to receive only non-personalized advertising.

You can also reset or limit ad personalization at the device level via your Android Ads settings (Settings → Google → Ads).

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit using industry-standard protocols (such as HTTPS/TLS), secure servers, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

In the event of a data breach affecting your personal information, we will notify the relevant supervisory authority within 72 hours where required by law, and will inform affected users without undue delay when the breach is likely to result in a high risk to your rights and freedoms.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Indicative retention periods are:

• Account information (where an account is created): for the life of the account plus up to 90 days after deletion
• Crash and diagnostic logs: up to 90 days
• Analytics data: up to 14 months
• Advertising identifiers: in accordance with our advertising partners' retention schedules
• Records required for legal, tax, or fraud-prevention purposes: as required by applicable law

Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Opt-out: Unsubscribe from marketing communications
• Withdraw Consent: Withdraw previously given consent for data processing

To exercise any of these rights, contact us at support@nex-sphere.dev. We will respond within the timeframe required by applicable law (and in any event within 30 days). We will not discriminate against you for exercising your privacy rights.

Account and data deletion: You may request deletion of your account (where applicable) and associated personal data at any time by emailing support@nex-sphere.dev with the subject line "Data Deletion Request." After we verify your request, we will delete your personal data within 30 days, except where retention is required by law. Where an app provides an in-app delete option, you may also use that.

If you are in the EEA, the UK, or Switzerland, you also have the right to lodge a complaint with your local data protection supervisory authority.

Legal Bases for Processing (GDPR / UK GDPR)

If you are located in the EEA, the UK, or Switzerland, we process your personal data on the following legal bases:

• Performance of a contract: to provide the applications and features you request
• Consent: for personalized advertising, access to the advertising identifier, and optional features (you may withdraw consent at any time)
• Legitimate interests: to secure our services, prevent fraud, and analyze and improve app performance, balanced against your rights
• Legal obligation: to comply with applicable laws and respond to lawful requests

California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have the right to know what personal information we collect, to request access to and deletion of that information, to correct inaccurate information, and to opt out of the "sale" or "sharing" of personal information.

We do not sell your personal information for monetary consideration. However, our use of advertising partners to deliver personalized ads may constitute "sharing" for cross-context behavioral advertising under the CPRA.

To opt out, adjust the consent and ad-personalization controls in the app's privacy settings, limit ad tracking in your device settings, or email us at support@nex-sphere.dev with the request "Do Not Sell or Share My Personal Information." We will not discriminate against you for exercising these rights.

Children's Privacy

Our services are not directed to children under the age of 13 (or 16 in some jurisdictions). We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we discover that we have collected personal information from a child without parental consent, we will take steps to delete that information.

Where any application is directed to a mixed audience that may include children, we configure advertising to serve only non-personalized ads to those users and limit data collection in accordance with the Google Play Families Policy and applicable children's privacy laws (such as COPPA).

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including countries that may have different data protection laws. Where we transfer personal data out of the EEA, the UK, or Switzerland, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses (and the UK International Data Transfer Addendum) or an applicable adequacy decision, to ensure your information remains protected.

Third-Party Links and Services

Our applications may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For significant changes, we may also notify you through the app or via email. Your continued use of our services after any changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Compliance

This Privacy Policy is designed to comply with applicable data protection laws, including but not limited to:

• Google Play Developer Program Policies and Google Play User Data Policy
• Apple App Store Review Guidelines
• EU General Data Protection Regulation (GDPR) and UK GDPR
• California Consumer Privacy Act as amended by the CPRA (CCPA/CPRA)
• PIPEDA (Canada), the Australian Privacy Act, the New Zealand Privacy Act, and Brazil's LGPD
• Other applicable local and international privacy regulations